They're two ways The Net Global lets customers collect or send parcels without a home delivery. NetPoint is a staffed pickup and drop-off point, open late and on weekends, handy if you'd rather deal with a person. NetLocker is a self-service locker you open yourself, sitting in places like malls and gas stations. The former provides a counter but the latter is contactless and available whenever you can get there.

It depends on the route. A domestic order within Lebanon, Jordan, Iraq, or the UAE tends to arrive fast, often within a day or two. International express is slower, and freight slower again. Customs can add time on anything crossing a border, and holidays can push things back. For an exact estimate, check the delivery date shown at checkout or on your tracking page.

Yes. The Net Global runs a return service built for online sellers, using a return label system that lets both you and the customer track the parcel back. It ties into their warehousing, so returned stock goes back into inventory. If you manage the carrier through a platform like ClickPost, a return can trigger the reverse pickup automatically once a customer files the request.

The Net Global's tracking API lets your system request the current status of an order and pull it into your own dashboard. On a cross-border shipment, that status changes hands as the parcel clears customs and moves between country networks, which is usually where sellers lose sight of it. The API keeps those stages in a single feed instead. The exact statuses and events you receive depend on your account, so it's worth confirming them with The Net Global's team.

Most Node.js integrations follow the same shape. Your backend holds the API credentials, sends a request to The Net Global's tracking endpoint, and saves the returned status against the matching order in your database. Updates come either on a schedule or when a webhook fires, and the calls stay on the server so your keys aren't exposed to the browser. The endpoint URLs and authentication details sit in The Net Global's developer documentation, which their team can give you access to.

Yes, though not through The Net Global's own API, which tracks only its own parcels. For a seller or 3PL running several couriers, the usual approach is a multi-carrier tracking API that connects to many carriers at once and returns their updates as standardized statuses. ClickPost is one such platform. It links The Net Global together with hundreds of other carriers through a single integration, so every shipment lands on one dashboard instead of you checking each carrier separately.

The usual cause is the visibility gap that opens on cross-border legs. When a parcel passes to a partner courier in another country, that courier's status codes may not line up with the origin carrier's, so the same real-world event reads differently depending on the source. Timing differences between the two systems make it worse. What smooths it out is a normalization layer that maps each courier's codes to one standard set. A multi-carrier platform like ClickPost does that mapping so your statuses stay consistent.

The trick here is polling less aggressively. Spacing requests out and grouping several tracking numbers into one call, where the API supports it, keeps you under the limit, and backing off when you do hit one is safer than retrying straight away. A cleaner option is to move off polling entirely and use webhooks, so The Net Global pushes updates to you and the repeat calls disappear. Either way, it helps to know the carrier's documented limits before you set your interval.

ClickPost is already integrated with The Net Global's API, so you don't build the connection yourself. You activate The Net Global from within your ClickPost account and add your carrier credentials, which links your account to theirs. From that point, ClickPost calls The Net Global's API in the background, pulling shipment status as it changes and pushing order, cancellation, and return requests back the other way. Those updates feed your dashboard, your tracking page, and your customer notifications. The same setup runs your other carriers too, so everything stays in one place.